Cvoid 19 Information

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We Appreciate The NHS

The Bed Factory would like to show our appreciation to the NHS and all frontline staff at this difficult time. They do an amazing job for us and we will be looking to show our appreciation in the future through special NHS discounts and benefits. Not only them but them but other essential workers in the shops, delivery services and other front line services that are essential to our daily needs. As under government guidelines we are all adhering to social distancing to try to keep the spread of this outbreak to a minimum and help minimise the risk to these people and others.

 

Is The Bed Factory Still Open?

Yes, the Bed Factory is still open, our website, manufacturing and customer service operations are still working and we are still delivering beds. As of June 15th our shops are now open to, find our local stores and even book an appointment. The health of our customers, staff and partners remain a top priority.

 

Can I Get In Touch?

Sure you can, our customer service team is available on the live chat facility daily and also via email. We still have a team working around the clock so you can get in touch with us for product information and queries you have on orders.

 

Are You Still Processing Orders?

Yes we are still processing orders as usual, goods being ordered are still going on our production schedule and delivery schedules being drawn up. As we are a factory and manufacture beds this has closed, but production will restart immediately when safe to do so.

 

Can I Still Get My Delivery?

Yes we are still manufacturing products and delivering. We will arrange a suitable delivery date with yourselves at your convenience. Please note due to current restrictions all beds delivered will be delivered to the door, as we strive to maintain social distancing measures at this time.

 

What Precautions Will You Be Taking?

We will be taking strict precautions once the lockdown is lifted, any member of staff to show symptoms will be asked to self isolate. Strict hand washing rules are already in place at our factory where we provide sanitizers and PPE to staff members.

Bed Factory Direct