Contact Us

If you need help with your order, there are a few ways you can get in touch with us. Our knowledgable customer service advisors are happy to help!


Have you checked to see if our Frequently Asked Questions answer your query?



chat Live Chat

Get live support from our helpful advisors during opening hours.

Look out for the green "Live Chat" button in the bottom right corner.

mail Email

customerservice@bedfactorydirect.co.uk

Our customer service team will aim to reply within 24 hours.

call Phone

0151 548 1554

Opening Times

  • Mon - Fri: 9am - 9pm
  • Sat: 10am - 8pm
  • Sun: 11am - 8pm

storefront Showrooms

We have 4 North West based showrooms, and 1 outlet store.

View Our Showrooms