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Bed Factory Direct Delivery
We are proud to offer free delivery on orders over £100. For items under this amount all we ask for is a small contribution of £9.99 for delivery.
Our items are delivered using our own fleet of vehicles and carrier services. Please can you check your goods before signing for them as some items are delivered using courier services and we like to deal promptly with any delivery issues on your behalf.
At Bed Factory Direct your order is important to us and offering the best in customer service is our mission to ensure your delivery goes as smooth as possible.
NEXT DAY DELIVERY
We offer many in stock items for next day delivery (see delivery notifications on each product). All we ask is that the order is made before 11am for next working day delivery.
STANDARD 3-5 DAY DELIVERY
Our 3-5 delivery marked items are usually items we manufacture our self and can be delivered using a 2 man delivery service to the room of your choice. If it is not an item we manufacturer your item will be delivered direct to your door.
We can offer Saturday delivery for just £40 made payable through checkout. At this time we do not deliver on Sundays
What happens after my order?
When your order has been placed with us, you will receive notification of your purchased item and requested delivery. Once the order has been processed we will contact you via email to confirm delivery.
I have not received notification of my order
All notifications are sent automatically after you place your order, however on the rare occasion notification hasn’t been sent get in contact with us and we will be happy to confirm your order.
Where do you deliver to?
We can delivery to the whole of the mainland UK, orders to certain areas in Scotland and Isle of Man may take a bit longer. We unfortunately do not delivery to Ireland or Northern Island.
Can I arrange a time slot for delivery?
We are unable to offer a time slot for the majority of our items and delivery will be an all day call from 9am to 6pm, as we cannot control the carriers delivery schedule, however, if a time slot is available someone will contact you to make you aware of this.
For any other enquires be sure to contact us online.
More details availabe in our terms and conditions.