Product Guarantees

Manufacturers offer guarantees on their products of varying lengths that are honored by the manufacturer of the product. The guarantees typically cover any manufacturing defect on the product when used in a normal domestic setting.

Bed Factory Direct Products

To provide peace of mind to our customers, Bed Factory Direct offer a guarantee on all of our own brand products. The guarantee covers any manufacturing defects on our products when used in a normal domestic setting.

You can find out a specific product's guarantee period by looking at the Specification tab on the product page.

Neglect, modification, damage, or abuse of your bed will null and void your guarantee. You will also require proof of purchase.

We build all of our beds to strict quality guidelines, and they're double and triple checked at the various stages of your order. On the rare occasion, your product develops a fault and you need assistance, we're here to help.

Brand Product Guarantees

We supply beds from some of the best bed brands in the UK, so the majority of the products we stock come with a guarantee, for extra peace of mind. These guarantees can vary by brand and product. You can find out what guarantees a product has by looking at the products description.